Stellantis takes responsibility for the issues with Puretech engines: a relief for owners

The Stellantis Group has taken significant measures to address the chronic issues associated with its Puretech engines, especially those models manufactured between April 2014 and June 2022. This move represents great relief for affected owners, announcing that they will retroactively cover costs related to the failures of these engines. The extension of warranties and the commitment to consumers aims to restore confidence in the affected brands, such as Citroën, DS, Opel, and Peugeot. Specifically, the coverage will guarantee refunds for interventions carried out between January 2022 and March 2024.

Owners of vehicles with Puretech engines can breathe easy, as Stellantis has decided to cover the costs of failures of these engines, manufactured between April 2014 and June 2022. This step extends to a refund warranty that covers expenses for interventions carried out from 2022 to 2024, thus alleviating the concerns of many affected users. Additionally, the new generation of engines comes with significant improvements, offering greater reliability. Next, we will explore the details of this measure and the benefits for affected owners.

Retroactive Compensation and Future Warranties

The Stellantis Group has announced a retroactive approach to mitigate issues arising from Puretech engines. Specifically, they will cover the costs generated by failures of the 1.0 and 1.2 mechanics, manufactured over nearly a decade. This action reflects the willingness of the automotive group to address a problem that has been a significant concern for owners.

The additional refund warranty covers expenses derived from interventions contracted between January 1, 2022, and March 18, 2024. It extends under certain maintenance conditions dictated by the associated brands, such as Citroën, DS, Opel, and Peugeot, establishing a warranty of up to 10 years or 175,000 kilometers.

New Label and Preventive Measures

Part of Stellantis’s strategy includes implementing the new “Check+” label. This incorporates 100 control points aimed at ensuring the quality of used vehicles, primarily those sold by Spoticar and the official network. The label allows buyers to obtain guarantees about the reliability of models that meet the maintenance and appropriate intervention recommendations.

Causes and Improvements of Puretech Engines

The main challenge of Puretech engines was the degradation of the wet timing belt and excessive oil consumption. Originally designed under the downsizing concept, they displayed certain wear that resulted in mechanical problems. However, the new generation of Puretech engines has been redesigned with 70% new components and significant technical improvements, aligning with a higher and more reliable expected performance.

Refund Application Process

To facilitate the process for affected owners, Stellantis has enabled dedicated websites where consumers can present their cases along with the necessary documentation. The implementation of this measure is staggered, starting in France and Spain, and progressively extending to more European countries starting from February 2025.

It is important to highlight that to qualify for the refund, maintenance must have been carried out according to the manufacturer’s specifications and at an official service. This ensures that both the interventions and the diagnostics are of the highest quality and comply with the established regulations.

Coverage for Diesel Engines

The Stellantis initiative is not limited to Puretech engines alone. Extending its responsibilities, they offer special coverage for Euro 6 diesel engines with SCR technology in vehicles manufactured between 2014 and 2020, including brands like Peugeot, Citroën, DS, and Opel. This coverage, adjusted according to the age and mileage of the vehicle, ensures that even older models receive the necessary support.

For diesel vehicles less than five years old and with less than 150,000 kilometers of use, Stellantis would cover 100% of the cost of parts, a measure agreed upon with the European Commission that seeks to provide significant relief to affected owners.

Additional Compensation

Customers who have already experienced previous special coverages will also benefit from additional compensation. Users who have carried out repairs at authorized dealerships since 2021 can request this extra compensation through the online platform set up by Stellantis.

This series of measures by the Stellantis Group symbolizes not only an acknowledgment of past mistakes but also a step forward towards building stronger and trustworthy relationships with its customers. Explorations into fuel economy and its environmental impact and the magic of the automotive circuit continue to highlight how sustainable technologies and measures serve as responses to the automotive challenge.

For more information on how to maximize your vehicle’s efficiency, you can continue exploring strategies on strategies for fuel savings and discover how to make the most of your vehicle in your daily life.

A Positive Resolution for Affected Vehicle Owners

The decision by Stellantis to take responsibility for the failures of the Puretech engines represents a significant advance toward resolving a problem that has affected thousands of users. Over the years, vehicles equipped with these engines have experienced various inconveniences, ranging from the degradation of the timing belt to excessive oil consumption, leading to frustrations and additional costs for owners. These engines, designed under the downsizing principle to promote efficiency, demonstrated certain defects that compromised their performance.

The announcement of compensation by Stellantis not only offers economic relief to the affected but also demonstrates a genuine commitment from the company toward resolving quality issues. By retroactively extending the warranty on the affected vehicles and considering refunds for recent repairs, Stellantis not only acknowledges its past mistakes but also seeks to strengthen trust with its users.

This measure comes at a time when the automotive industry faces enormous challenges, both technical and regulatory, driven by the transition to electrification and the increasing sustainability expectations of consumers. Proper management of situations like this is essential to maintain customer loyalty and ensure the future success of the brand in the competitive global market.

With the improvements implemented in the new generation of engines, which feature 70% new components and significant technical enhancement, Stellantis sends a clear message that it is committed to innovation and quality. This approach not only allows for repairing the damage done but also prevents future complications, ensuring a more positive experience for the owners of its vehicles. For many, this marks the beginning of a new chapter, where they feel supported and valued by one of the giants of the automotive industry.